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HOME OWNER SURVEY

As part of the receivership process, the Deputy Receiver is undertaking an effort to better understand the operation of the Companies. Hopefully, through your answers to the few questions set forth below, the Deputy Receiver will be able to more completely identify the sources of the problems that led to the receivership of the Companies. Your assistance in that process, through the return of the completed survey, is appreciated.        

1. Please indicate the complete address (including city and state) of your residence which is covered by the HOWIC Warranty:

________________________________________________________________________________________________________

________________________________________________________________________________________________________

2. Prior to purchasing your first home that was covered by a HOWIC Warranty, were you aware of the existence of HOWIC?

________ Yes _________ No

3. If you were aware of the existence of HOWIC prior to the time that you purchased your first home that was covered by a HOWIC Warranty, how did you become aware of it?

_____ Newspaper Articles
_____ Newspaper Advertisements
_____ Magazine Articles
_____ Magazine Advertisements
_____ Other Advertising or Marketing Materials
_____ Conversation with Builders
_____ Marketing Materials from Builders
_____ Conversation with Real Estate Broker or Agent
_____ Marketing Materials from Real Estate Broker or Agent
_____ Conversations with Friends or Relatives
_____ Other (Briefly Describe) _______________________________________________

4. If you were aware of the existence of HOWIC prior to the time that you purchased your first home with a HOWIC Warranty, please briefly describe the following:

a. What was your understanding of the HOWIC Warranty before you purchased your home?

__________________________________________________________________________________________________

__________________________________________________________________________________________________

__________________________________________________________________________________________________

__________________________________________________________________________________________________

b. Did the existence of the HOWIC Warranty affect your decision to purchase the home? ________ Yes _________ No
If yes, please briefly explain:

__________________________________________________________________________________________________

__________________________________________________________________________________________________

__________________________________________________________________________________________________

__________________________________________________________________________________________________

5. Did your understanding about the HOWIC Warranty change after you purchased the home with the HOWIC Warranty? ____ Yes ____ No
If yes, please explain how your understanding changed.

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________

6. Please describe the materials you received about the HOWIC Warranty prior to the time or at the time you closed the purchase of your first home covered by a HOWIC Warranty.

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Please return this survey to the following address:

HOW Companies
P.O. Box 901021
Fort Worth, Texas 76101-2021

REPORT TO HOME OWNERS - Page 27

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